Simply add items to your quote by clicking on the “Add to Quote” button on the product page. When you are satisfied with the items in your “basket”, you can click on the “Submit Quote” button and an Account Manager will contact you and set up a finalised quote. You can also phone us or send us an email and an Account Manager will put a quote together for you.
Where are you situated?
We are based in Johannesburg, but we do take orders nation-wide. Fill in the Quote form and an Account Manager will be in contact with you.
Can I get samples of the products first?
You can request a sample by filling in the contact form, or you can email us, and we will advise you of the product and delivery charges.
Where can I found the Product Codes?
When viewing a product on our website, our product code is displayed as the SKU. This information is displayed underneath the product description.
Does the product price include or exclude branding?
In most instances, branding is not included in the displayed price. Please have a careful look at the product description where it will mention whether branding is included or not. Give us a call or fill in the contact form and we will be able to give you the branding costs.
What if I am not finding a product I am looking for on the PPE and Branding website?
If you don’t find what you’re looking for on our website, then please call us or use our contact form and we will help source the item for you.
Do you have a walk in shop where I can see the products?
All our products are custom supplied on order so we don’t have a shop where you can view the items.
Do you guarantee I’ll like my products?
Yes. We guarantee you will be satisfied with our products. By following our step-by-step procedures with your artwork and products, and gaining approvals from you along the way, we guarantee that you will be satisfied with your products in the end.
Do the prices on the website include or exclude VAT?
The prices on the site exclude VAT. VAT is not added as it does not form part of the price. By Design PPE | Branding | Warehousing mainly deals with companies who are VAT registered, so we adopt the norm when quoting business to business and don’t include VAT in our initial pricing, as the VAT can be claimed back.
Why can’t I preview my logo on a product directly on the website?
Virtual logo preview tools cannot accurately depict your logo on a product (for instance, it can’t notify you if the logo is the wrong size for the branding area for the specific product and if the logo isn’t optimised correctly it may affect the quality of the end product). Leave it to our experienced Artwork Team to treat your design with the attention it deserves in order to have it look its best on your chosen products – at no extra cost!
What is a setup fee?
A setup fee covers the cost of gathering, collecting and organising the materials, such as the mixing of colours, the preparation of the screens, pads, etching plates, as well as the eco-friendly chemicals we use. It also covers the cost of the calibration of the machines required to complete the branding of your products. Keep in mind, this differs from an artwork fee (which we do not charge), which covers the cost of redrawing your logo into a Vector format.
How must I supply my artwork?
We require your artwork in vector format. Vector images are scalable variables that are primarily made up of smooth lines. This has a file extension like ai or cdr. We can also use edible PDF’s.
How accurate are the colours and logo’s I see on my screen?
We want to ensure your branded products come out looking exactly as you have envisioned them. That is why we re-draw and prepare designs specifically for the branding process. Remember that colour settings on PC monitors and printers differ, so colours may vary depending on the monitor or printer being used. The colours you see on the screen are not necessarily the actual Pantone colours of the product or logo. Don’t worry, we will use the PMS or Pantone System to match the colours in your design or logo as closely as possible with the real deal. Please keep in mind that the texture, product material and background colour of a product can slightly affect the resulting appearance or colour of a logo. If you have the Pantone codes, please supply this. This is usually supplied on request with your logo when you receive it.
What are PMS or Pantone Colours?
PMS or the Pantone Matching System is a standard colour matching system that uses numerical codes for each colour. That way, we can find the exact match for your colours in your design and use the same exact colours each time you place an order.
Where to find us
The Willows Office Park – Block 4, George Road, Erand Gardens, Midrand, South Africa.